Blue Yonder, a supply chain management software provider, has been hit by a ransomware attack leading to service disruptions for its clients, including Starbucks and Morrisons. While companies scramble to mitigate the impact, customer service remains largely unaffected.
Ransomware Attack Disrupts Major Companies' Operations
Ransomware Attack Disrupts Major Companies' Operations
A recent ransomware attack targeting Blue Yonder has significantly affected key services for various international companies, including Starbucks and the UK’s Morrisons.
A recent ransomware attack against Blue Yonder, a major supply chain management software provider, has caused substantial operational disruptions for various international companies, with Starbucks and Morrisons among the most notable affected entities. The incident, which occurred last week, has led Blue Yonder to confirm that "disruptions to its managed services hosted environment" were the result of a cyberattack.
Founded in 1985, Blue Yonder offers A.I.-driven solutions to over 3,000 clients across the globe, facilitating essential services like payroll, forecasting, and supply chain management. However, the company has not released specific information regarding which clients or services were impacted by the recent attack, leaving many in uncertainty.
Reports indicate that Starbucks has reverted to manually managing employee schedules using traditional pen and paper methods and that the attack has disrupted staff payment systems across approximately 11,000 stores in North America. Despite this, a Starbucks spokesperson assured that all employees would be compensated for their hours worked, and customer service has remained unaffected during the outage.
In the UK, Morrisons, one of the leading grocery chains, has similarly reported disruptions, particularly impacting its warehouse management for fresh produce. The company, alongside other prominent retailers like Sainsbury’s, relies on Blue Yonder’s software solutions, which have become integral to their operations.
As Blue Yonder continues to work on mitigating the impact of this cyber incident with the assistance of external cybersecurity firms, it has not provided a clear timeline for when systems will be fully restored. The broader implications of this ransomware attack on supply chain management and operational efficiency could have lasting effects on the affected companies and their respective industries.
