The museum disclosed that the incident occurred back in April, but it only came to light when they released video footage on June 12. The pair left the museum without reporting the damage, which included breaking two legs and the main seat of the chair, designed as a tribute to Vincent van Gogh.

Vanessa Carlon, the museum director, expressed disappointment that the couple did not engage with staff after the accident. Despite being an unfortunate incident, she emphasized that it highlights the fragility of art and the need for visitors to be mindful. Carlotta Menegazzo, an art historian at the museum, noted that the chair, while visually appealing, has a fragile hollow frame reinforced with foil, making it obvious that it wasn’t meant for use.

Fortunately, the chair has since been restored and is back on display among the museum's impressive collection, which includes notable works by Picasso and ancient Egyptian artifacts. Carlon remains hopeful that the release of the CCTV footage will serve as a reminder for visitors to appreciate and respect artworks, rather than seeing it as a negative incident.