A former security contractor revealed troubling incidents at Gaza's aid distribution sites, including claims of staff firing on unarmed Palestinian civilians. Though the Gaza Humanitarian Foundation vehemently denies these claims, the former contractor describes a troubling culture of impunity and a lack of clear rules on engagement. This situation has drawn criticism from various NGOs, intensifying the scrutiny of the ongoing aid distribution amidst the Israel-Gaza conflict.
Alarming Allegations from Gaza Aid Contractor Highlight Disturbing Conduct During Aid Distribution

Alarming Allegations from Gaza Aid Contractor Highlight Disturbing Conduct During Aid Distribution
A former contractor for a Gaza aid distribution organization claims to have witnessed guards opening fire on Palestinians, amid tensions over aid access and distribution operations.
A former security contractor involved with the Gaza Humanitarian Foundation (GHF) has raised serious allegations regarding the conduct of personnel at the organization’s aid distribution sites. Speaking to the BBC, the unnamed contractor described witnessing colleagues firing on groups of hungry Palestinians, emphasizing that these individuals posed no threat. In one incident, he recounted seeing a guard in a watchtower discharge a machine gun at a group of women, children, and the elderly who were allegedly moving too slowly away from the site.
The GHF, which commenced its operations in Gaza after an 11-week Israeli blockade, responded to the allegations by categorically denying any such events occurred. They claimed that no civilians were harmed at their distribution sites, challenging the credibility of the contractor by labeling him a "disgruntled former employee."
The operations of GHF have been mired in controversy since their inception, as they have been criticized for creating dangerous conditions that force individuals through active combat zones to obtain much-needed aid. Reports indicate that over 400 Palestinians lost their lives while trying to access aid from these sites, with the organization arguing that its system serves to prevent aid from reaching Hamas.
According to the former contractor, the lack of rigorous operational guidelines has fostered a dangerous environment. He alleged that team leaders permitted a shoot-to-kill policy with no accountability, asserting that guards would take extreme action even against civilians displaying no hostile behavior. He described a culture where contractors viewed Palestinians without regard for their humanity, referring to them as "zombie hordes."
Furthermore, he voiced concerns over injuries caused by GHF operations, citing instances where individuals were struck by debris from stun grenades or pepper-sprayed by guards. He detailed harrowing scenes, including a woman reportedly incapacitated by a metal piece from a stun grenade.
In light of these serious accusations, over 170 humanitarian organizations have called for the GHF's operations to be suspended, asserting that the aid recipients have faced consistently dangerous conditions from both the GHF and Israeli forces. Despite this backlash, Israel maintains that their military efforts are not aimed at civilians and that the GHF's distribution process is designed to ensure that aid reaches those in need directly.
This controversy emerges against the backdrop of a renewed conflict following Hamas's attack on Israel on October 7, 2023, leading to widespread casualties in Gaza. GHF insists it has successfully delivered millions of meals amidst this chaos, but the allegations of violent conduct associated with their operations cast a shadow over their claims of humanitarian efforts.