Japanese Toilet Maker Warns Against Using Toilet Paper for Cleaning

The renowned Japanese company Toto has issued a warning to consumers regarding the cleaning of its advanced toilet seats. Advisories suggest avoiding the use of toilet paper due to the risk of micro scratches that could lead to discoloration, promoting the use of soft cloths instead.

Japanese toilets have gained international fame for their futuristic features and innovations, enhancing both cleanliness and comfort in the bathroom experience. However, a recent alert from Toto, one of Japan's leading toilet manufacturers, has illuminated an unexpected issue: the use of toilet paper on their bidet toilet seats can cause micro scratches on the plastic resin surface.

In a statement made to the Japanese newspaper Mainichi Shimbun, a representative from Toto emphasized the importance of proper care for their products. They explained that although plastic resin is used for its durability against various detergents and ability to be molded into intricate designs, it is not immune to damage from improper cleaning methods. Reports on social media have highlighted user concerns regarding scratches and aesthetic degradation of the seats, prompting the company's cautionary advice.

Alongside Toto, cleaning professionals and lifestyle platforms have repeatedly echoed similar warnings about the risks associated with using toilet paper on toilet seats. Experts recommend a different approach: using a soft cloth dampened with either tap water or a mild detergent. These alternatives are deemed safer for the delicate surface, preserving its integrity and appearance. Users are furthermore advised against utilizing thinners, metal scrubbers, or any abrasive materials, as these could severely mar the toilet seat's finish.

While Toto is aware of the consumer feedback and is considering alternative materials that may offer improved scratch resistance in the future, they have confirmed that there are no immediate plans to modify the seat's current composition. The company continues to promote its flagship product, the Washlet, which features a myriad of conveniences such as an automatic lid, air drying, and customizable bidet water pressure.

Japan's highly sophisticated toilet designs are not merely practical; they are also emblematic of the nation's cultural emphasis on hospitality and cleanliness. As a result, these advanced facilities have garnered attention from tourists, becoming a unique attraction and a source of national pride. Toto’s proactive guidance reinforces the significance of maintaining the quality of these innovations, ensuring they remain a beacon of modern hygiene.